Dispatch Coordinator

Job Title: Facilities Service Coordinator

Duration: 12 months (Total hours: 4,184.00)

Location: 1215 Wilson Ave, Toronto, ON M3M 0A7(onsite)

Hours per Day: 12

Hours per Week: 40

Description:

SUMMARY

• The Facilities Services Customer Center Operator provides customer service and front line support with respect to the maintenance and operations of their building(s).
• Specific responsibilities include, but are not limited to, handling inbound service requests received via telephone, email and web interface and initiating work orders to support timely fulfillment and resolution of client requests.
• The Dispatch Centre is a critical environment responsible for receiving and dispatching facilities service requests for its clients ? 7/24/365.
• The work environment is fast-paced and client-service focused. In order to ensure ongoing performance success, ...