Dispatch Coordinator (Guadalajara)

Company Description
Uplift's mission is to empower businesses through strategic nearshoring solutions, we enable US companies to tap into a pool of highly skilled professionals, helping them maximize their efficiency and competitiveness in the integral marketplace. Our commitment to cost-benefit advantages and hiring top talent ensures that businesses achieve optimal financial outcomes and reduce operational costs.
Responsibilities
Answer incoming calls in a professional and courteous manner.
Greet callers and provide them with necessary information or assistance.
Transfer calls to appropriate departments or individuals as needed.
Take messages accurately and relay them to the appropriate recipients.
Provide basic technical support or troubleshooting assistance over the phone.
Maintain accurate records of calls and messages.
Assist in maintaining phone system equipment and ensuring its proper functioning.
Handle inquiries and resolve issues pr...