Director, Terminal Operations

Director, Terminal Operations

Responsibilities:

• Provide strategic leadership and direction for Terminal Operations to optimize efficiency, operational performance, and continuous improvement.
• Oversee daily terminal operations, facilities services, guest experience, and baggage services to ensure safe, reliable, and high-quality service delivery.
• Develop and implement divisional strategies, business plans, and performance objectives aligned with organizational goals.
• Lead, coach, and develop a team of senior leaders, fostering a high‑performing, accountable, and inclusive culture.
• Ensure compliance with all applicable federal, provincial, and municipal regulations, safety standards, and security requirements.
• Provide financial oversight, including development and management of operating budgets, capital planning, and cost optimization initiatives.
• Build and maintain effective relationships with int...