Found Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director - Technical Support based in Spain.
This is a high-impact leadership role responsible for shaping and scaling a regional technical support organization across EMEA. The role focuses on building a world‑class support function that delivers consistent, high‑quality service to enterprise customers in complex, mission‑critical environments. You will act as a key driver of operational excellence, customer satisfaction, and continuous transformation across distributed teams. The position combines strategic leadership with hands‑on organizational development, ensuring teams are empowered, aligned, and high‑performing. You will also play a central role in modernizing support through automation, AI, and data‑driven decision‑making. Working in a fast‑evolving, global technology environment, you will collaborate closely with cross‑functio...