Director, Regional Commercial Underwriting

Job Description

Reporting to a Team Leader, PI Underwriting and Billing, you will assist Brokers and Customers with complex inquiries and accommodation requests related to underwriting, billing, products, and pricing. You will review and approve underwriting and billing exceptions in accordance with rules and authority levels, handle referrals that fall outside your authority, and communicate rationale on risk appetite changes, product adjustments, guideline updates, and premium dislocation. You will also manage transaction processing for cases not enabled by broker self‑service, including billing inquiries, new business, policy changes, claims alerts, and reinstatement exceptions, ensuring adherence to underwriting guidelines and authority.

Responsibilities

• Assist brokers and customers with complex underwriting, billing, product, and pricing inquiries.
• Review and approve underwriting and billing exceptions per rules and authority levels.