Found Description
Summary Bell is redefining how Canadians connect—through cutting‑edge networks, innovative services, and transformative media. Our Bell Business team leads digital transformation for organizations nationwide, delivering solutions in connectivity, cloud, security, and customer experience.
We’re looking for a visionary leader to head our CCaaS Professional Services practice, driving innovation, operational excellence, and enterprise client success. As Director, Professional Services – CCaaS, you’ll lead the evolution of Bell’s contact center capabilities into an AI‑powered, omnichannel platform. This role requires a strategic thinker and proven change agent with deep expertise in CCaaS technologies, client engagement, and team leadership.
Key Responsibilities
Lead and grow Bell’s enterprise CCaaS customer base through delivery excellence and proactive account management.
Drive transformation initiatives to modernize legacy platforms and introduce next‑...
We’re looking for a visionary leader to head our CCaaS Professional Services practice, driving innovation, operational excellence, and enterprise client success. As Director, Professional Services – CCaaS, you’ll lead the evolution of Bell’s contact center capabilities into an AI‑powered, omnichannel platform. This role requires a strategic thinker and proven change agent with deep expertise in CCaaS technologies, client engagement, and team leadership.
Key Responsibilities
Lead and grow Bell’s enterprise CCaaS customer base through delivery excellence and proactive account management.
Drive transformation initiatives to modernize legacy platforms and introduce next‑...
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