Director, Platform Engineering

Qualification : Bachelor’s degree in computer science, Information Technology.Experience : 08–12 years of experience in IT infrastructure and systems managementLocation : Bangalore-HoskoteRoles and ResponsibilitiesIT Infrastructure ManagementManage and maintain servers, desktops, laptops, printers, and network devices.Ensure availability and reliability of IT systems and infrastructure.Monitor system performance and implement upgrades when required.Network & SecurityAdminister LAN, WAN, Wi-Fi, VPN, and internet connectivity.Implement and monitor cybersecurity measures, firewalls, antivirus, and data protection policies.Manage backup and disaster recovery processes.User SupportProvide technical support and troubleshoot hardware, software, and network issues.Ensure timely resolution of IT tickets and user queries.Conduct user training on IT systems and security awareness.ERP & ApplicationsSupport and maintain ERP systems (SAP B1).Coordinate with vendors for application support and upgrad...