Found Description
What You'll Be Doing
As the Director, Payments Chapter Lead within Everyday Banking, you’ll play a pivotal role in Personal and Business Banking, helping to shape and deliver CIBC’s purpose to make our clients’ ambitions a reality. You’ll manage and develop a team of approximately 8–15 payment product specialists, building capabilities within your Chapter, driving consistency in tools and methodologies, and supporting resourcing needs. Your leadership will foster a collaborative culture, ensure quality delivery, and build specialist expertise aligned with CIBC’s client aspirations. Payments expertise is at the heart of this role—you’ll leverage your deep understanding of open banking, payments products, networks, industry trends, and regulatory requirements to drive innovation and excellence. You’ll work closely with the Chapter Area Lead, Product Owners, and other leaders to diagnose, draft, and implement standards, supporting initiatives across multiple squads. As an ...