Director of Technology Engineering & Data Services

The Director of Technology Engineering & Data Services is accountable for CallTek's software engineering, data analytics and automation, and enterprise architecture capabilities. The role leads the teams that design, build, integrate, govern, and continuously improve the applications, platforms, data products, automations, and architectural standards that support internal operations and client solutions.

This leader converts business priorities into executable product and engineering roadmaps, establishes disciplined delivery practices, and ensures that new solutions are secure, maintainable, observable, cost-effective, and ready for production support. The Director is expected to raise delivery predictability while encouraging innovation, reuse, automation, and responsible adoption of artificial intelligence.

Organizational Scope

Development

• Lead application development, platform engineering, integrations, APIs, internal tools, client-fa...