Director Of Rooms & Guest Experience

Arabella is seeking a Director of Rooms in Palma, ensuring operational excellence across all guest touchpoints at Castillo Hotel Son Vida. The role emphasizes leadership, strategic decision-making, and delivering personalized service. Responsibilities include managing teams, optimizing guest operations, and maintaining high service standards. The ideal candidate will foster a culture of service excellence and adapt strategies according to guest satisfaction trends, ensuring that experiences reflect the hotel’s unique character and heritage. #J-18808-Ljbffr