Director of Program Delivery at Certinia

Lead complex Salesforce and Certinia programs as the Director of Program Delivery. Drive on-time execution, client satisfaction, and continuous improvement across multiple client projects.

We are seeking a strategic leader with a strong record in program management for technology consulting. This role involves overseeing a large-scale portfolio, mentoring project managers, and ensuring program efficiency. You will also act as a trusted advisor while aligning delivery processes with business objectives and managing risk.

Key Responsibilities: • Lead delivery of multiple implementation programs on time • Mentor and manage a team of program and project managers • Build strong relationships with clients, acting as a trusted advisor • Monitor program performance metrics and KPIs for reporting • Identify process improvements and automation opportunities

Requirements: • Bachelor’s degree; MBA preferred • 10+ years in program management within consulting • Proven exp...