Found Description
Responsibilities
- As a Director of Production Operations, you will lead and operationalize our entire production environment across AWS cloud platforms and colocation hosted systems. This is a foundational leadership role accountable for the end-to-end reliability, scalability, performance, and uptime of all production systems
- We expect the Director to bring together and lead Site Reliability Engineering (SRE), DevOps, CloudOps, Security, and Database Administration (DBA) functions into a unified production operations organization, while also owning key external partner relationships, including managed cloud operations and cybersecurity
- This leader will operate at the intersection of platform engineering, reliability strategy, incident management, and IT service management (ITSM/ISM)—driving a mature, scalable, and audit-ready operational model aligned with KORT’s regulatory obligations (PCI, SOC2)
- Production platform ownership <...