Director of Legal Processes at McCarthy Tétrault

Transform legal service operations at McCarthy Tétrault as the Director of Legal Service Design. Oversee innovative process management and AI integration in client-focused engagements.
In the role of Director, Legal Service Design, you will lead the MT❯Forge division’s operational strategies, focusing on efficiency and consistent service quality. Your hands-on approach will guide the development of structured, repeatable legal processes that respond to client needs while leveraging advanced technology. You'll collaborate closely with legal teams to reshape service delivery in alignment with market expectations.
Key Responsibilities:
• Develop and document comprehensive delivery processes for legal services
• Create frameworks for lawyer performance and quality checks
• Serve as primary lead during client projects
• Collaborate to define AI integration within legal workflows
• Analyze engagement metrics for operational improvements
Requirements:
• Law degree (...