Director Of Itsm Regulatory Strategy Toronto

Overview

Join RBC as the Director of ITSM Regulatory Strategy, focusing on compliance and operational excellence. Enhance ITSM practices and ensure data consistency throughout the company. As the ITSM Regulatory Director, you will spearhead initiatives to standardize ITSM practices across RBC and its affiliates.

Key Responsibilities

• Foster uniform ITSM adoption across all company sectors.
• Collaborate with operations teams for process improvement.
• Lead compliance representation with regulators and auditors.
• Develop strategic initiatives to enhance compliance.
• Manage activities through senior management and teams.

Requirements

• Five or more years in core IT operations services.
• Knowledge of IT Risk methodologies and standards.
• Bachelor's degree or equivalent IT security certifications.
• Proven ability to influence senior management.
• Robust analytical and p...