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Team Lead – Market Delivery & Technology Account Management
Role Overview
Market Delivery Western Europe is part of Global Customer Delivery & Care and plays a key role within the Mastercard Europe organisation. This role sits at the intersection of customer, technology, and delivery. The Team Lead, Market Delivery & Technology Account Management, is responsible for leading a team in Spain and Portugal who manages customer onboarding, implementation, and ongoing technology partnership activities, while also acting as an individual contributor for selected strategic customers, complex initiatives, and high-priority projects. The role combines people leadership, hands‑on customer ownership, delivery governance, customer engagement, and technical oversight to ensure Mastercard solutions are successfully deployed, optimised, and supported th...