Found Description
The Role
Leads and oversees Investment Support and Estates in Canada ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures across a multi‑country footprint.
In This Role You Will:
Customer‑Centric Leadership
- Lead and foster a strong customer‑focused culture across the unit, deepening client relationships and leveraging broader Bank systems, partnerships, and knowledge.
Strategic Direction & Oversight
- Provide strategic and tactical leadership to the following functions: Dealer Services Unit (Transfers, Investment Services, Corporate & Commercial Investments), RESP/RDSP Centre, Taxation Department, Advisor Deposit Services, and Mutual Fund Company, Estates Management.
Service Delivery & Business Partnership
- Lead the evolution and continuous improvement of the unit’s service offer...