Director, Inside Client Partner - Growth & Ops (Barcelona)

Director, Inside Client Partner Department: Infor Consulting Services Employment Type: Full Time Location: Barcelona Description Leadership role responsible for managing the Inside Client Partner team ( Compass) in Barcelona while overseeing additional service operations (e.G., Service Desk). This role combines people leadership, operational ownership, and customer growth strategy, with a strong emphasis on hands-on contribution and stakeholder alignment in a lean environment. A Typical Day in the Life Includes: Leadership & Team Management Lead, coach, and develop the Inside Client Partner team in Barcelona Foster a high-performance, engaged, and accountable team culture Adapt leadership style to individual team member needs (coaching vs. close guidance where required) Provide hands-on operational support when needed due to team size and workload Customer & Revenue Ownership Own customer satisfaction, retention, and value realization across accounts Drive revenue through upsell, cross...