Director Information Technology at Niagara Casinos

Take charge as Director of Information Technology at Niagara Casinos, where you’ll ensure IT systems are resilient, secure, and business-aligned. This major role focuses on optimizing IT infrastructure and cloud service performance.
You will facilitate day-to-day IT operations while collaborating with other leaders to execute the IT strategic plan effectively. Your role incorporates oversight of service management processes, key metrics, and maintaining compliance in a regulated environment, focusing on top-notch customer service delivery.
Key Responsibilities:
• Oversee cloud platforms, network services, and operational support
• Review and suggest improvements to departmental processes
• Manage operational expenses and vendor relations
• Direct IT service management in line with ITIL
• Lead various infrastructure-related projects and system upgrades
Requirements:
• University Degree in IT or equivalent experience
• At least 8 years in IT management with ...