Director, Global People Services & Help Desk

Agoda is looking for an Associate Director, Head of People Services & Help Desk to shape employee service delivery across HR topics. This role is key to ensuring high-quality support for complex employee matters, guiding a team that handles critical employee services.

You will lead, develop, and manage the People Services team, focusing on operational excellence, service design, and enhancing the employee experience. Candidates should possess a strong HR background with demonstrated leadership capability and exceed 10 years of experience.