Director, E‑Commerce & Loyalty Transformation

KFC is seeking an experienced E-Commerce & Loyalty Director in Dubai to drive innovation and growth. This role focuses on owning and leading the loyalty and e-commerce strategy, transforming customer engagements into profitable outcomes while ensuring franchise adoption.

Candidates should have at least 12 years of progressive experience in loyalty or digital commerce, possess strong leadership skills, and have familiarity with data-driven strategies to enhance customer relationships. This position offers hybrid work opportunities.