Director, Customer Solutions Operations (Laguna Based)

Director, Call Center Operations

For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.

We helppeople do more with their technology and stay connectedonalloftheir devices.We provideour customers withsimple, helpful advice to get the most from their technology,assistanceto fix any technology issues they haveand protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:

As Director, Call CenterOperations you are highly visible, dynamic, and not shy of results. In this leadership role, you foster healthy relationships with internal business partners, and promote a healthy work/life balance. You value a people-oriented culture and encourage collaboration and teamwork. You are gratified when setting employees on professional development journeys and consider their achievement...