Director, Cloud Success — Service Cloud (LATAM)

A leading global technology company is seeking a Senior Director of Cloud Success in Mexico City to lead customer support and success initiatives for Service Cloud. The ideal candidate will have over 15 years of experience in technical support and customer success roles, with a strong focus on customer satisfaction and team development. Responsibilities include managing a diverse team, driving adoption of cloud capabilities, and collaborating with regional stakeholders. Join to shape customer experiences across LATAM and contribute to cloud strategies.
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