Found Description
Kuala Lumpur, Malaysia | Posted on 05/05/2026
- Country Malaysia
Job Description
The Head of Shared Services will lead a multi-functional Global Service Center, driving operational excellence and digital transformation across a team of 50–100 professionals. This role serves as the primary bridge between global stakeholders and the delivery team, ensuring that financial processes are best-in-class and scalable.
Serve as the primary liaison for global executives and regional heads to align SSC delivery with corporate strategy and maintain high satisfaction levels across international markets.
Oversee the end-to-end delivery of all shared service functions to ensure that Key Performance Indicators and Service Level Agreements are consistently met or exceeded.
Direct and mentor a professional team ranging from 50 to 100 members while fostering a high-performance culture and scaling operations to meet evolving global ...