Director, Account Management

Title and Summary

Director, Account Management. The Director, Account Management will maintain primary responsibility for managing the customer relationship and profitability opportunities with a key customer, providing strategic customer solutions and achieving mutual goals through leveraging cross‑functional solutions teams, systems and processes in order to prioritize and proactively meet customer’s needs and challenges.

Role

• Responsible for all account management and business development activities for a key customer, including monitoring customer satisfaction with Mastercard’s support and solutions delivery.
• Understand the customer business strategies and design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of the overall relationship and business agreements. Deliver against sales targets for Mastercard products/services, profitability and relations...