Director, Account Management

Title and Summary
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Director, Account Management. The Director, Account Management will maintain primary responsibility for managing the customer relationship and profitability opportunities with a key customer, providing strategic customer solutions and achieving mutual goals through leveraging cross‑functional solutions teams, systems and processes in order to prioritize and proactively meet customer’s needs and challenges.

Role

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• Responsible for all account management and business development activities for a key customer, including monitoring customer satisfaction with Mastercard’s support and solutions delivery.
  
• Understand the customer business strategies and design and execute tactical plans to enhance customer profitability, producing all key segments and objectives agreed within the context of th...