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Digital Transformation Manager

EXL Service Philippines, Inc.

pasay, metro manila, Philippines Full-time June 21, 2026

Found Description

We are seeking a highly organized, self-driven, and detail-oriented professional to lead process excellence and digital transformation initiatives across client operations. The role focuses on driving Lean Six Sigma (LSS), process re-engineering, and AI-led transformation programs to enable operational efficiency and business value creation.

Key Responsibilities

Process Excellence & Transformation

  • Lead and deliver process improvement and re-engineering initiatives using Lean Six Sigma methodologies
  • Drive digital and AI-led transformation programs across client operations
  • Identify, evaluate, and implement optimization opportunities across processes, systems, and workflows

Client & Business Engagement

  • Partner with clients and internal stakeholders to identify transformation opportunities
  • Develop and present compelling digital solutions a...

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