Digital Tech Lead - Production Support - Remote

Req ID: 377482 

We are currently seeking a Digital Tech Lead - Production Support - Remote to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Digital Applications – Production Support Lead

We are seeking an experienced Production Support Lead to oversee the day‑to‑day operations, stability, and continuous improvement of digital applications across the organization. This role provides technical leadership, drives problem management, ensures operational excellence, and partners closely with internal teams and external vendors to maintain high‑performing, secure, and reliable production environments. The ideal candidate brings deep expertise in application support, cloud infrastructure, observability, and incident/problem management.

Responsibilities