Digital Solutions Executive

Digital Solutions Executive in the Operational Affairs Section (OAS) of the Charity Development Department (CDD) plays a crucial role in optimizing workflows, providing valuable analytical insights, and managing digitalization projects. The key responsibilities include workflow enhancement, data analysis, and overseeing digital transformation initiatives.

• Implementation and maintenance of the Charity Management System
• Evaluate and improve workflows by identifying and resolving bottlenecks to enhance efficiency and boost productivity.
• Gather and analyse business requirements for the implementation and enhancement of new systems.
• Develop detailed project schedules and ensure timely delivery of project milestones (system review and enhancement).
• Modify and configure basic workflows in the system (e.g., form routing, notifications) to ensure business requirements are met (ke...