Digital Service Reliability Architect

Globe Telecom, Inc. in the Philippines is looking for a Digital Business Operations & Service Assurance Expert to ensure the reliability and performance of digital channels and APIs. You will monitor channel health, coordinate incident responses, and drive service improvements.

The ideal candidate will be responsible for maintaining operational excellence, managing recovery operations, and using data analytics to enhance customer experiences. This full-time role requires a proactive approach to service assurance and operational governance.