Found Description
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Role purpose
1. Service Management & Operations
- Own the end‑to‑end service lifecycle for digital platforms and mobile apps
- Ensure stable, predictable operation of digital platforms
- Coordinate with support teams and ensure proper ticket routing
- Monitor platform health, alerts, and performance dashboards
- Drive root cause analysis and follow‑up actions
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