Digital Service Manager

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

The primary mission of this role is to lead the service management and customer success operations of our brand web and mobile applications. You will ensure stable operations, excellent service performance, strong stakeholder engagement, and continuous improvement across all digital platform services.

Service Management & Operations

• Own t...