Digital - Senior Manager/Manager, Customer Insights

THE OPPORTUNITY

Aritzia is growing and our Customer team is growing with it. This is a unique opportunity to be part of the team responsible for defining how we operationalize Customer Insights at scale. As our data platform capabilities expand, this role will translate data into actionable strategies and playbooks that optimize targeting, personalization, and performance across key moments like sales events and lifecycle touchpoints. You will partner closely with Marketing, Digital, and Executive stakeholders to answer critical business questions and shape segmentation strategies. You will proactively identify customer opportunities, establish clear measures of success, and ensure we are tracking the right metrics and behaviors that improve funnel performance and long-term customer value.

THE ROLE

As the Senior Manager/Manager, Customer Insights you will lead the team to:

• Own segmentation strategies for key campa...