Digital Platform, Intern

FIND YOUR 'BETTER' AT Blue Cross

If you believe in better, we’d love to hear from you.

About the Role

We are looking for a motivated and detail-oriented intern to support our digital platform initiatives. This role will focus on conducting research, gathering insights, and supporting User Acceptance Testing (UAT) to ensure seamless delivery of digital experiences.
This is an excellent opportunity to gain hands-on experience in digital product development, customer experience, and platform optimization.

Roles and Responsibilities:

1. Research & Analysis

Conduct market and competitor research on digital platforms, customer journeys, and emerging trends

Gather and synthesize user insights to support platform improvements

2. User Acceptance Testing (UAT) Support

Support execution of UAT activities for digital platforms (web/app)

Perform functional and user journey testing across pla...