Digital Payments Expert (Málaga)

Responsibilities
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Be a key member of a Core Banking Transformation squad, providing deep knowledge of ING products, services, channels, and local payment regulations.
Act as Product Owner, coordinating demand, prioritizing the backlog, and ensuring alignment between business needs, operational requirements, and the platform roadmap.
Identify products or services that best meet the customer’s needs, propose quantities and configurations, and represent the voice of the customer (external and internal) to improve processes.
Analyze data to extract operational information for decision making;
create reports for Operations using MicroStrategy, Excel, PowerPoint, etc., and analyze evolutions, trends, and volumes to enhance customer satisfaction and cost efficiency.
Collaborate daily with suppliers;
detect incident...