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Digital Experience Manager (Xico)

Link-Worldwide

valle de chalco solidaridad, estado de méxico, Mexico Full-time June 27, 2026

Found Description

About the Role

As a Digital Experience Manager, your main focus will be to manage interaction with customer support; Guide E-com Leads based on executional plan; and Optimize overall digital performance based on QCP and General guidelines.

This on‑site role reports into our Commercial Manager and is based out of Mexico Support Office.

A Day in the Life

Working at H&M; means no two days are ever the same, but a typical day will include the following responsibilities:

  • Digital commercial customer planning
  • Translate QCP into daily site activity plan across customer groups, including content publishing (e.g., start page, navigation)
  • Optimize overall digital performance based on QCP and Global guidelines
  • Digital experience optimization
  • Secure full funnel optimization of the holistic digital customer experience on .com and app
  • Plan analysis of sales performance, web analytics, user behavior and A/B ...

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