Found Description
About the RoleAs a Digital Experience Manager, your main focus will be to manage interaction with customer support; Guide E-com Leads basedon executional plan; and Optimize overall digital performance based on QCP and Global guidelines.This on-site role reports into our Commercial Manager and is based out of Mexico Support Office.A Day in the LifeWorking at H&M means no two days are ever the same, but a typical day will include the following responsibilities:- Digital commercial customer planning- Translate QCP into daily site activity plan across customer groups, including content publishing (e.G., start page, navigation)- Optimize overall digital performance based on QCP and Global guidelines- Digital experience optimization- Secure full funnel optimization of the holistic digital customer experience on .
Com and app- Plan analysis of sales performance, web analytics, user behavior and A/B testing to generate hypothesis and identify actions to improve digital sales, profit, br...