Digital Experience Lead | E-Commerce Growth & Optimization

H&M is looking for a Digital Experience Manager based at our Mexico Support Office. This on-site role focuses on enhancing the digital customer experience through strategic planning and analysis. Responsibilities include managing customer support interactions, optimizing digital performance, and collaborating with E-com Leads.

The ideal candidate possesses a Bachelor’s degree in a relevant field, has 3-4+ years of ecommerce experience, and is fluent in both English and Spanish. Join us to help shape the future of digital commerce at H&M!