Digital Customer Success Manager (D-csm) - Generalist Mee - Barcelona - German Speaker

Company Description

At SAP, we enable you to bring out your best. Our culture focuses on collaboration and a shared passion to help the world run better. We build the foundation for tomorrow and create a workplace that embraces diversity, values flexibility, and aligns with purpose‑driven, future‑focused work. Our team offers a highly collaborative, caring environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.

About the Role

The SAP Customer Success Management organization aims to create an industry‑leading virtual digital customer engagement experience. Digital Customer Success Managers (D‑CSMs) use a low‑touch, digital engagement approach to deliver excellent customer experience across a large portfolio of customers (80‑100). The role focuses on optimizing onboarding and adoption processes, improving renewal rates, increasing customer satisfaction, and championing customer...