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Digital Client Services - Product Associate

JPMorgan Chase & Co.

Mumbai, Maharashtra, India Full time July 15, 2026

Found Description

You are a strategic thinker passionate about driving solutions through data, analytics, and client-focused innovation. You thrive in fast-paced environments, enjoy solving complex business challenges, and are energized by working across business, operations, technology, and AI/ML teams.

As a Business Analyst within our Digital Client Services (DCS) Product Team, you will spend each day defining, refining, and delivering data-driven products that improve operational performance and client experience. You will play a key role in the development of SONIC, our client analytics platform, by partnering with stakeholders to transform data into actionable insights and measurable business outcomes.

Job Responsibilities

  • Partner with business and data owners to identify, define, and deliver key metrics that measure operational performance and client experience.
  • Gather, analyze, and document business requirements, processes, risks, issues, ...
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