Found Description
Position Overview
¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar.
MCI is a tech‑enabled business services company that offers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions across multiple industries. The Dialer Administrator will monitor the production of all dialing platforms, support operations, and ensure adherence to company and regulatory policies.
Position Responsibilities
Perform system configurations, software installations, updates, and upgrades for multiple applications to minimize downtime.
Provide daily operational support, training, and troubleshooting for software issues.
Prepare calling lists and load data into CRM systems.
Develop expertise in the function and capabilities of the different dialing platforms.
Work with external vendors to resolve performance or uptime issues and i...
¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar.
MCI is a tech‑enabled business services company that offers Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) solutions across multiple industries. The Dialer Administrator will monitor the production of all dialing platforms, support operations, and ensure adherence to company and regulatory policies.
Position Responsibilities
Perform system configurations, software installations, updates, and upgrades for multiple applications to minimize downtime.
Provide daily operational support, training, and troubleshooting for software issues.
Prepare calling lists and load data into CRM systems.
Develop expertise in the function and capabilities of the different dialing platforms.
Work with external vendors to resolve performance or uptime issues and i...