Desktop Systems Specialist

Job Description

We are seeking a Desktop Systems Specialist to provide onsite and remote technical support for end users across hardware, software, mobile devices, and workplace technology. This role is responsible for troubleshooting and resolving technical issues, deploying, and maintaining desktop systems, supporting Microsoft 365 applications, and delivering exceptional customer service to employees. The ideal candidate is a hands‑on IT professional who enjoys solving problems, supporting users, and working in a fast‑paced environment. Job Duties & Responsibilities

Provide technical support for desktops, laptops, mobile devices, printers, and peripheral equipment Troubleshoot and resolve hardware, software, operating system, and connectivity issues Install, configure, image, and deploy desktop and laptop systems Support Microsoft 365 applications and workplace productivity tools Manage incidents and service requests through the ticketing system Perform routine mai...