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Desktop Support Technician

Ensono

Pune, Maharashtra, India Full-time July 12, 2026
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Found Description

Job Description: Desktop Support Engineer (L2 Remote Support)


Position Overview:
The Desktop Support L2 role is responsible for providing advanced remote technical support for end users, focusing on Virtual Desktop Infrastructure (VDI), O365/Exchange, identity and access management, mobility devices, Intune support, and both standard and non-standard application installations. The ideal candidate will have experience supporting a diverse user base, troubleshooting complex issues, and ensuring high levels of user satisfaction.


Key Responsibilities:

  • Provide remote L2 support for VDI environments, including troubleshooting, user provisioning, and performance optimization.

  • Support O365 and Exchange platforms, including mailbox management, license allocation, troubleshooting, and vendor engagement.

  • Manage identity and access, including user account creation, modification, password resets, and access troubleshoot...

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    Found Details

    LocationPune, Maharashtra
    CountryIndia
    TypeFull-time
    CategoryComputer Occupations
    PostedJuly 12, 2026

    About Ensono

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    Ensono

    Pune, India

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