Desktop Support Technician

Desktop Support Technician

AIC Phil LLC The Desktop Support Technician will support end users within our business for their basic information technology related needs in relation to hardware and software. They will assist in troubleshooting issues for organizations to maintain the functionality of our systems ensuring alignment with business goals. They are responsible for the installation, maintenance and troubleshooting of required software and hardware whether onsite or remotely, for client or colleagues. They are also accountable for groundwork, installation, and maintenance of end user workstation equipment (laptops/desktops) and additional peripherals including telecom related technology. The maintenance activities will comprise the removal and replacement of computer devices. Working with computer vendor technical support desks and allied services as per organizational procedures. The technician is involved in the set-up of software and hardware on various types ...