Desktop Support Technician (Bogotá)

Join our team as a Desktop Support Technician and support enterprise IT operations with hands‑on troubleshooting of hardware, software, and network issues. This is a great opportunity to develop your IT career in a dynamic and collaborative environment.

Key Responsibilities

• Install, troubleshoot, and repair desktops, laptops, and peripherals.
• Provide Smart Hands support for networking hardware.
• Assist with Windows OS support, software installations, and security updates.
• Manage basic Active Directory tasks (password resets, account unlocks).
• Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi‑Fi).

What You Need

• Experience: 1-3 years in IT support.
• Technical Skills: Windows OS, networking basics, and Active Directory.
• Certifications: CompTIA A+ (or willingness to obtain), ITIL knowledge is a plus.
• Languages: English (Basic - intermediate level) + Spanish la...