Desktop Support Tech III — Fast, Friendly Helpdesk

FHLB Des Moines is seeking a technology support staff member to provide assistance in resolving hardware, software, and network issues. The ideal candidate should have a BS in Information Technology or related field and at least 6 months of helpdesk experience.

The position involves effective communication with users and contributions to team documentation. Excellent customer service skills and a strong knowledge of Windows operating systems are required.

This role may include travel time ranging from 0% to 25%.