Desktop Support Senior Associate-Field Tech

Req ID: 379479 

We are currently seeking a Desktop Support Senior Associate-Field Tech to join our team in Mexico City, Ciudad de México (MX-CMX), Mexico (MX).

Responsible for the on-site integration of company and multi-vendor systems solutions, which may include hardware, software and networking products as well as operating systems. On-site and/or remote installation, implementation, configuration, maintenance, troubleshooting and/or repair of desktops, notebooks, printers, and associated peripherals. Serves as company liaison with client on administrative and technical matters. Interprets clients’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, client support representatives or engineers.• Individuals here have a wellrounded knowledge of the policies and procedures fortheir work area.
• Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of...