Found Description
Responsibilities
- Provide first level troubleshooting of devices, maintenance of laptops and tablets
- Installation and configuration of operating systems and softwares for users
- Assist users on operating system, email, hardware and software related issues
- Deployment of PC, notebook and printers as requested by users
- Assist in troubleshooting network and wireless connectivity issues
- Respond to incidents in a timely manner, investigate and provide temporary or permanent solutions for escalated incidents
- Coordinate with 3rd party or equipment vendors to resolve problems
- Ensure service level meets requirement. Propose and implement action plans when required
- Established facility management standards/best practices to ensure operation consistency across project/facility management teams
- Other ad hoc duties assigned
- Min Nitec in any disciplines <...
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