Found Description
Job Description & Requirements
- Provide first-level and second-level technical support to users
- Install, configure, and maintain desktop/laptop systems
- Troubleshoot hardware, software, and OS issues (Windows/macOS)
- Configure and support printers, scanners, and peripherals
- Assist with email, antivirus, and office applications
- Handle user account setup, password resets, and access permissions
- Support LAN/Wi-Fi connectivity and basic network troubleshooting (Active Directory, DHCP , DNS etc)
- Maintain IT inventory and documentation
- Escalate complex issues to higher-level support teams
- Ensure compliance with IT policies and security standards
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