Found Description
ABOUT AXIOM TECHNOLOGIES : Axiom Technologies is an Australia-based organization with a global presence, specializing in Managed IT Solutions for medium to large-scale enterprises. To learn more about what we do, please visit:
Role Overview
We are looking for a capable and motivated Desktop Support Engineer to coordinate support activities ranging from basic troubleshooting to complex systems support. This role involves onsite/on-call assistance to end‑users within the organization’s desktop computing environment, ensuring timely and accurate service delivery.
Key Responsibilities
- Manage desktop device incidents (hardware and software) through to resolution.
- Manage IMAC and desk‑side support services, including hard and soft break‑fix services for laptops and desktops.
- Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on desktop (Fi...
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