Found Description
Join Axiom Technologies as a Desktop Support Engineer and deliver exceptional on-site support in Brampton, Ontario. Help users resolve technical issues efficiently while ensuring outstanding service quality.
This full-time position is perfect for candidates with a strong IT background. You will provide first and second-level support, manage service requests, and maintain effective communication between users and IT. The role requires troubleshooting hardware and software and addressing complex technical issues in a timely manner.
Key Responsibilities:
• Provide first and second-level technical support on-site
• Troubleshoot hardware and software issues effectively
• Monitor and resolve routine and non-routine desktop issues
• Update ServiceNow and maintain documentation accurately
• Perform hardware roll-outs and installations
Requirements:
• 3+ years of IT Infrastructure support experience
• A+ certification and additional vendor certifications preferred<...
This full-time position is perfect for candidates with a strong IT background. You will provide first and second-level support, manage service requests, and maintain effective communication between users and IT. The role requires troubleshooting hardware and software and addressing complex technical issues in a timely manner.
Key Responsibilities:
• Provide first and second-level technical support on-site
• Troubleshoot hardware and software issues effectively
• Monitor and resolve routine and non-routine desktop issues
• Update ServiceNow and maintain documentation accurately
• Perform hardware roll-outs and installations
Requirements:
• 3+ years of IT Infrastructure support experience
• A+ certification and additional vendor certifications preferred<...
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